TKO HAND CLEANER

Contents of Your Zep TKO Jug

You receive a full jug of professional cleaner designed to last in the most demanding working environments.

Included in your order:

1x Zep TKO Hand Cleansing Jug 3.78 L

Sturdy, high-density polyethylene jug with an integrated ergonomic handle for easy handling and precise pouring. The 3.78-liter commercial size provides approximately 150 to 200 washes, depending on the quantity used. Secure screw cap to prevent spills during transport and storage. Compatible with all standard wall-mounted dosing pumps for installation in workshops or washrooms.

Advantages of the Commercial Size Jug

Substantial savings:

The 3.78-liter format offers a cost per wash up to 40% lower compared to the smaller 500ml formats. Ideal for workshops with multiple teams or intensive daily use.

Waste reduction:

A single container replaces up to 12 small individual bottles, significantly reducing your plastic waste and environmental footprint.

Always available:

Generous capacity ensures a constant supply without stockouts in your workshop. Fewer orders, less inventory management.

Professional installation:

Compatible with wall-mounted dispensers for easy and hygienic access. Promotes good hygiene practices in the workplace and compliance with health and safety standards.

Recommended Additional Accessories

Optimize your investment with these complementary products that facilitate daily use.

• Wall-mounted dispenser for jug- Clean and accessible installation for teams. Controlled dosing reduces waste. Sold separately.
• manual dosing pump- Screws directly onto the jug for precise dispensing. Prevents product contamination. Sold separately.
• Hand protection barrier cream- Applied before work, it creates an invisible protective film against dirt. Facilitates subsequent cleaning. Sold separately.
• Repairing moisturizing hand lotion- Applied after washing to restore moisture and prevent chapping. Non-greasy formula. Sold separately.
• Ergonomic nail brush- Cleans under nails and cuticles for complete hygiene. Firm yet soft bristles. Sold separately.

First Use

Prepare your Zep TKO cleaner for optimal effectiveness from the first application.

1. Remove the security seal- Unscrew the cap completely and remove the tamper-evident seal. Keep the cap to reseal after each use.

2. Install the dosing pump (optional)- If you are using a pump, screw it firmly onto the opening of the jug. Prime it by pumping 3-4 times until the product flows.

3. Position in the workshop- Place the jug near a water source or mount it on a wall bracket. Avoid direct sunlight or heat sources.

4. Test on a small area- When using for the first time, apply to a small area of ​​skin to check for any allergic reaction to the ingredients.

Daily Maintenance

Maximize the lifespan of your cleaner and maintain its effectiveness with these simple practices.

After each use:

• Tightly close the cap or pump to prevent evaporation and contamination
• Wipe up any spills on the container with a damp cloth
• Check that the jug is stable and properly positioned.

Metering pump management:

• Clean the pump nozzle weekly with warm water to prevent blockages
• If the pump is blocked, remove and rinse the mechanism under clean water.
• Replace the pump if the distribution becomes irregular.

Level monitoring:

• Check the level weekly to anticipate restocking
• Order a new jug when the level reaches 25% to avoid running out

Precautions for Use

For your safety and optimal use of the product, please follow these important instructions.

• Avoid contact with eyes - In case of contact, rinse thoroughly with clean water for 15 minutes and consult a doctor if irritation persists.
• Do not ingest - Keep out of reach of children. In case of accidental ingestion, do not induce vomiting and contact a poison control center immediately.
• For external use only - Never use on mucous membranes or open wounds. If skin is cut, wear gloves before handling the product.
• Test before intensive use - People with sensitive skin or existing dermatological conditions should consult a dermatologist before daily use.
• Do not mix with other products - Adding water, soap or other substances may alter the effectiveness and properties of the cleaner.
• Use in a ventilated area - Although solvent-free, use in a space with adequate air circulation for optimal comfort.

Storage Tips

Preserve the quality and effectiveness of your Zep TKO cleaner with these storage recommendations.

Short-term storage (less than 3 months):

• Ideal temperature: 15°C to 25°C (normal ambient workshop temperature)
• Location: Dry area away from direct sunlight
• Position: Jug upright, lid tightly closed, on a stable surface
• Access: In an easily accessible but secure area

Long-term storage (more than 3 months):

• Temperature: Between 5°C and 30°C - avoid freezing and excessive heat
• Verification: Inspect the jug monthly for potential leaks.
• Shake gently before use if the product has been sitting for a long time.
• Expiration date: Ideally, use within 24 months of manufacture for optimal effectiveness

Winter storage in Quebec:

• Do not leave in an unheated vehicle in temperatures below 0°C.
• If the jug is partially frozen, allow it to thaw completely at room temperature before use.
• Avoid repeated freeze-thaw cycles which can alter the texture of the gel
• Storage in a heated building is recommended during the winter months.

With proper storage, your Zep TKO cleaner maintains its maximum effectiveness. Typical shelf life: 2 years under optimal conditions.

Zep Guaranteed Cover

Warranty period:

• Zep Manufacturer's Limited Warranty: Satisfaction Guaranteed
• Type: Limited Product Quality Guarantee
• Starting point: Date of purchase (keep the invoice as proof)
• Geographic coverage: Canada and the United States

Zep's quality commitment:

Zep guarantees that its products are free from manufacturing and material defects under normal conditions of use. The brand is committed to replacing any defective product found when used according to the instructions.

What Is Covered

The Zep and Polar Industrial Equipment limited warranty covers the following situations.

Manufacturing defects

Cracked or punctured jug upon receipt, defective stopper preventing airtight closure, pump compatibility compromised due to faulty threading. Replacement or full refund guaranteed.

Formulation defects

Separated product with distinct, immiscible liquid phases, abnormally liquid or excessively thick texture, complete absence of pumice microbeads. Product replaced free of charge.

Unsatisfactory performance

Cleaning efficiency is significantly lower than advertised when used correctly. Zep and Polar Industrial Equipment will analyze the situation and offer an appropriate solution.

What Zep will do:

At its discretion, Zep will replace the defective product, refund the purchase price, or offer an equivalent credit. Return shipping costs are covered by Polar Industrial Equipment for covered defects.

Warranty Exclusions

The guarantee does NOT cover the following situations. Full transparency to avoid misunderstandings.

Normal wear and tear

Gradual decrease in product level with regular use; slight change in color or scent after several months of opening. Normal and expected over time.

Physical damage

Pitcher punctured or cracked due to a fall or impact, stopper broken by excessive closing, contamination from the addition of external substances. Result of improper handling.

Misuse

Application on surfaces other than human hands, dilution with water or other liquids, use after the printed expiration date. Not in accordance with instructions.

Inadequate storage

Product frozen and thawed several times, prolonged exposure to extreme heat or direct sunlight, jug left open causing evaporation. Inappropriate storage conditions.

Individual reactions

Skin irritation may occur in individuals with specific ingredient allergies or aggravated pre-existing dermatological reactions. Individual sensitivities are not covered.

Product modifications

Adding perfumes, dyes or other ingredients to the cleaner, transferring to unapproved containers. Altering the original formula.

Complaint Procedure

How to make a claim in 3 simple steps to get fast assistance.

Step 1: Gather the documentation

• Keep your original purchase invoice (proof required)
• Take clear photos of the product and the defect you observed.
• Note the batch number printed on the jug (if applicable).
• Describe the problem you encountered in detail.

Step 2: Contact the appropriate department

Polar Industrial Equipment Customer Service(30-day returns and immediate repair of defects)

• Telephone: 1-800-567-3206
• E-mail:info@equipementpolar.com
• Address: 3425 Wilfrid-Hamel Boulevard, Quebec
• Hours: Monday-Friday 8am-5pm (Eastern Time)

Zep Canada Service(manufacturer's warranty on products)

• Visit zep.com/contact for a complaint form
• Or contact a Zep representative via the official website.

Step 3: Processing your request

Our team will analyze your claim within 24-48 business hours. For returns within 30 days via Polar Industrial Equipment, return authorization is issued promptly. Defective products are returned at our expense. Replacements are shipped or refunds are processed within 5-7 business days of receiving the return.