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About us

Your trusted partner since 1991

Since 1991, Équipement Industriel Polar has been equipping local professionals and DIYers. A family business from Quebec City, with a branch in Chicoutimi and an online store that ships across Quebec and the Canadian provinces.

Outdoor vendor booth under blue canopy with tools, branded POLAR banner, man standing behind table, yellow DEWALT vehicle nearby
  • 35 years

    of hands-on expertise

  • 2000+

    customers who trust us

  • 250+

    brands in store and online

  • 2

    branches, Quebec City and Saguenay

Our story

Metal shelving with various blue and white toolkits and equipment cases displayed in a warehouse or store aisle

1991

It all started in a small space

Robert Pageau wanted to give local businesses the same tools as large corporations, with service that understands their challenges.

He founded Équipement Industriel Polar in Quebec City, in a small rented space, with more determination than means.

Industrial supply warehouse with metal shelving stocked with yellow, blue, and black tool boxes and equipment under bright lighting

Today

A new generation, the same values

Dominic and Marie-Claude Pageau took over the family business. They modernized it while keeping people at the heart of every sale.

Today Polar has a building with a showroom and a 5,000 sq. ft. warehouse in Quebec City, and a branch in Chicoutimi.

Online

Delivered across Canada

The online store ships across Quebec and the Canadian provinces in 2 to 5 business days.

Shipping is free on orders over $150 for parcels of 40 lb or less.

Why Polar instead of a big chain

A family business that knows its tools and its customers, with the inventory of a big player.

At Polar Big chain

Advice

A team that knows the tools it sells

A salesperson covering the whole store

On-site visit

A representative assesses your needs at your site

Rarely offered

Inventory

Over 8,000 products always in stock

Special order and wait time

Follow-up

The same team handles your orders

A call centre

Businesses

Volume pricing and a quote within 24 business hours

The price on the shelf

Ownership

A Quebec City family, since 1991

A head office elsewhere

They say it better than we do

4,8 sur 5126 avis Google

How we work with you

Whether you're a business or an individual, the process stays simple.

  1. Industrial tools and equipment display counter with digital caliper, wrenches, and mechanical parts in workshop setting

    Consultation

    On-site visits for industrial projects, or in-store advice for your personal needs.

  2. Forklift transporting stacked pallets wrapped in plastic along a snowy outdoor storage area with bare trees and houses nearby

    Selection and delivery

    We help you pick the right tools for your budget and your use, then deliver at your project's pace.

  3. Follow-up

    Technical support for businesses, usage tips and warranty for individuals.

Our commitments

Come see us

Ready for the Polar difference?

Call us at 418 682-3011 or drop by the store, and we'll help you find the right tool.