DEWALT 20V HANDHELD VACUUM CLEANER. HEPA

Package Contents: DeWalt DCV501HB Vacuum Cleaner

Your DeWalt 20V MAX DCV501HB cordless handheld vacuum arrives ready to use with a complete set of professional accessories worth over $60. Each component has been selected to maximize versatility and equip you for any type of jobsite cleanup.

Included in your order:

1x DeWalt DCV501HB 20V MAX Vacuum Cleaner (tool only)

Main body of the vacuum cleaner with high-performance brush motor, 0.7L quick-release dustbin, integrated LED light, and intuitive controls. Robust construction with an overmolded housing resistant to jobsite impacts. Balanced ergonomic design to reduce fatigue.

1x Rigid Extension Tube

Sturdy 30cm extension wand for reaching floors without bending and for cleaning high areas. Secure connection to the vacuum cleaner and accessories. Perfect for cleaning large areas and accessing hard-to-reach corners.

1x Flexible hose

Flexible and durable hose offering extended reach and exceptional maneuverability in tight spaces. Ideal for vehicle interiors, cabinets, drawers, and hard-to-reach areas where rigidity would be an obstacle.

1x Floor/Soil Nozzle

Wide attachment specially designed for efficiently cleaning large, flat surfaces. Smooth gliding design on all types of surfaces: concrete, wood, tiles, workshop carpets. Captures debris and dust in a single pass.

1x Flat nozzle (crevice nozzle)

Narrow, elongated nozzle for vacuuming in crevices, grooves, joints, and ultra-tight spaces. Essential for cleaning electrical boxes, window tracks, machine tool gaps, and otherwise inaccessible corners.

1x Gulper brush (large)

Soft, wide-bristled brush ideal for delicate surfaces and large-scale dusting. Protects finishes while effectively capturing sawdust and light debris on workbenches, panels, furniture, and equipment.

1x Round Brush

Small circular brush with sturdy bristles for targeted cleaning of hard-to-reach areas. Perfect for ventilation grilles, corners, electronic components, and textured surfaces requiring simultaneous brushing and vacuuming.

1x Adjustable belt hook

Sturdy attachment allows you to carry the vacuum cleaner around your waist, freeing up both hands to work. Reversible installation (left or right side) according to your preference. Durable metal construction withstands heavy daily use.

1x Accessory Holder

Compact organizer to keep all your bits and accessories together. Attaches to your vacuum cleaner or can be carried separately. Prevents loss and keeps your tools organized on the job site.

1x Washable HEPA Filter

Certified high-efficiency filter capturing 99.97% of particles 0.3 microns and larger. Meets OSHA Table 1 for silica, drywall, and concrete dust. Washable and reusable, saving hundreds of dollars in replacements over the tool's lifetime.

ADVANTAGES OF THE COMPLETE DCV501HB PACKAGE

All-in-one turnkey solution

Upon receipt, you'll have all the necessary accessories for 95% of professional cleaning situations. No additional purchases are required to start working immediately. This versatility eliminates the frustrations and wasted time associated with incomplete vacuum cleaners.

Substantial savings vs. separate purchase

By including 6 professional-grade DeWalt accessories (combined value of $60+), this package represents a 35% savings compared to purchasing each component individually. A smart investment for serious contractors and DIYers.

20V MAX ecosystem compatibility

Use the DeWalt 20V batteries you already own with your drills, saws, and other cordless tools. A single battery system for all your equipment reduces costs and clutter. If you've already invested in DeWalt 20V, this vacuum cleaner integrates seamlessly.

Washable HEPA filter - continuous savings

Unlike vacuums with disposable filters costing $15-25 each, the DCV501HB's washable HEPA filter is simply cleaned with water. Save $100-200 per year on replacements while maintaining optimal suction performance and OSHA compliance.

Recommended Additional Accessories

Optimize your investment:

DeWalt DCB205 20V MAX 5Ah battery- Maximum battery life of 21.4 minutes, recommended for heavy-duty use and remote worksites (sold separately)

DeWalt DCB204 20V 4Ah battery- Excellent balance of performance and weight for versatile everyday use (sold separately)

DeWalt DCB1112 Fast Charger- Essential for maximum productivity (sold separately)

DeWalt Replacement HEPA Filter- Additional filter for rotation during washing, zero downtime (sold separately)

Dust extraction adapter kit- Connect the vacuum cleaner directly to power tools for vacuuming at the source (sold separately)

DeWalt Carrying Bag- Protects and organizes vacuum cleaner and accessories when moving between job sites (sold separately)

First Use

Activating your DeWalt DCV501HB vacuum cleaner:

1. Inspection and initial assembly

Carefully unpack all the components and check that all 10 items listed in the Assembly section are present. Identify each accessory and test its connection to the vacuum cleaner to familiarize yourself with the attachment mechanisms. Install the belt hook on your preferred side (left or right) by simply unscrewing the fixing screw.

2. HEPA filter installation

Open the filter compartment by pressing the quick-release button on the side of the appliance. Insert the supplied HEPA filter, ensuring it is properly positioned in its slot with the sealing gasket correctly aligned. An audible click confirms correct installation. Close the compartment firmly until it locks.

3. Initial charging and battery insertion

Fully charge a DeWalt 20V MAX battery using your charger (sold separately) – the first charge may take 60-90 minutes depending on the capacity. Insert the charged battery into the compartment at the base of the vacuum until you hear a click. To remove, press the side release buttons simultaneously.

4. Functional testing and adjustments

Perform a test without any attachments by pressing the trigger to check the suction and LED light. Adjust the belt hook to your waist and test the weight and balance. Try out each attachment to understand its specific use before your first job. This will get you up and running immediately.

Regular Maintenance

To maximize the lifespan of your DeWalt construction vacuum cleaner:

After each intensive use:

• Empty the tank as soon as it reaches 2/3 of its capacity to maintain maximum suction
• Gently tap the HEPA filter to dislodge any accumulated surface dust.
• Visually inspect the air intake for blocking debris (screws, nails, large pieces)
• Wipe the exterior with a dry cloth to remove dust and surface residue.
• Remove the battery if prolonged storage is planned (more than 48 hours without use).

HEPA filter management:

• Monitor the performance indicator – loss of suction signals the need for cleaning
• Clean the filter every 3-5 full tank refills under normal use
• For extra-fine dust (drywall, concrete), clean after each work session.
• Never use the vacuum cleaner without a filter installed – risk of motor damage
• Replace the filter if torn, punctured, or after 12-18 months of heavy daily use

Rotation and inspection recommended:

• Check the condition of the accessories weekly – for cracks, breaks, and blockages.
• Test the connections of the tips for premature wear or excessive play.
• Inspect the internal wiring (visible through grilles) for debris that has accumulated monthly.
• Alternate between 2 batteries if possible to balance charge cycles and extend their lifespan.

Cleaning and Maintenance

Thorough monthly cleaning of the HEPA filter:

Washable HEPA filter:

Remove the filter and rinse it thoroughly under warm running water until the water runs clear. Never use soap, detergent, or compressed air, as these will damage the filter fibers. Gently shake off any excess water, then allow it to air dry completely for 24–48 hours before reinstalling. A wet filter drastically reduces suction and can promote mold growth.

Reservoir and canister:

Clean the inside of the tank with a damp cloth and mild detergent to remove sticky residue and buildup. Rinse with clean water and dry completely. Never immerse the main body of the vacuum cleaner in water. Check that the tank seal is clean and undamaged.

Accessories and attachments:

Wash hoses, nozzles, and brushes in soapy water to remove ingrained dirt, tangled hair, and stuck-on debris. Use an old toothbrush to clean the brush bristles. Rinse thoroughly and allow to dry before storing. Store neatly in the provided accessory holder.

Products to avoid:

❌ Solvents (acetone, thinner) that attack plastic

❌ Abrasive cleaners that scratch surfaces

❌ Bleach that discolors and weakens components

❌ High-pressure compressed air through a HEPA filter (destroys fibers)

Suggested frequency:Complete monthly cleaning for daily professional use, quarterly for occasional use.

Precautions for Use

For your safety and the longevity of your equipment:

❌ NEVER aspirate liquidsThe DCV501HB is designed exclusively for dry debris. Vacuuming water or liquids will irreversibly damage the motor and void the warranty. For liquids, use a wet/dry vacuum such as the DeWalt DCV581H.

❌ Avoid hot ashes and incandescent materialsNever vacuum fireplace ashes, cigarette butts, grinding sparks, or debris that is still hot. Risk of fire in the tank and melting of the HEPA filter. Wait until completely cool (minimum 24 hours).

❌ Do not overload the tank- Empty when the tank is no more than 2/3 full to maintain optimal suction and prevent blockages in the ducts. An overfilled tank puts strain on the motor and significantly reduces its lifespan.

❌ Protect against excessive moisture- Although robust, the vacuum cleaner is not waterproof. Do not use in heavy rain or extremely humid environments without protection. Dry thoroughly if exposed to moisture before storing.

❌ Operating temperature: -7°C to 50°C- Do not use in extreme temperatures outside this range. Intense cold reduces the performance of lithium-ion batteries; excessive heat can damage electronics and plastics.

❌ Prohibited debris: explosive/toxic materials- Never vacuum flammable powders (flour, fine metal powder), hazardous chemicals, asbestos, lead or toxic materials requiring specialized handling equipment.

✅ Optimal conditions of use- Dry and temperate environments, stable surfaces, batteries charged to more than 20%, clean and properly installed filter. Wear hearing protection if used for extended periods in resonant, enclosed spaces.

Storage Tips

Short-term storage (less than 7 days):

• Empty the tank and remove visible debris from the filter by tapping.
• Store in a dry environment at room temperature (15-25°C)
• Leave the battery installed if you will be using it again in 2-3 days.
• Keep accessories connected or in the accessory holder for quick access

Long-term storage (more than 7 days):

• Perform a complete cleaning of the tank, filter and accessories
• The battery must be removed to prevent accidental discharge.
• Store the battery separately at 40-60% charge in a cool, dry place.
• Store the vacuum cleaner and accessories in a dustproof container or bag.
• Check the monthly status and recharge the batteries to 50% every 3 months if not in use.

Winter storage in Quebec:

• Ideal temperature: 10-25°CNever leave in an unheated vehicle or outdoor shed during a Quebec winter.
• Batteries sensitive to freezing- Temperatures below -10°C permanently damage lithium-ion cells and reduce capacity by 20-40%
• Controlled humidity- Store in a heated basement or insulated garage, never in a damp, un-air-conditioned shed
• Anti-condensation protection- If transferring between cold and hot, allow to reach room temperature 2 hours before use to avoid internal condensation

DeWalt Canada Warranty Coverage

DeWalt manufacturer's warranty period:

• 3-year limited manufacturer's warrantyon material and manufacturing defects
• 1 year free service contractDeWalt replaces parts worn through normal use at no cost.
• DeWalt 90-day money-back guarantee: return possible to the original retailer with proof of purchase
• Warranty begins on the original purchase datefrom an authorized DeWalt dealer (Polar Industrial Equipment is an authorized dealer)

What Is Covered

The DeWalt and Polar Industrial Equipment limited warranty covers:

✅Manufacturing defects

Any problem resulting from errors during the manufacturing process, including incorrect assembly, misaligned components, or failure to follow quality control procedures, will be repaired or replaced by DeWalt.

✅Material defects

Parts, components or materials that are defective or of substandard quality compared to DeWalt standards. Includes prematurely brittle plastics, metals with impurities, faulty seals and defective electronic components other than normal wear and tear.

✅Abnormal performance or malfunction

Unexplained loss of suction, motor that overheats abnormally, LED light that no longer works, faulty locking mechanisms, buttons or triggers that get stuck, electrical problems not caused by misuse.

✅Repair labor

During the warranty period, DeWalt covers the labor costs for repairing or replacing covered components. DeWalt-certified technicians perform diagnostics and repairs free of charge.

What DeWalt will do:

• Repair: Replacement of defective parts with new original parts
• ReplacementComplete unit exchange if repair is impossible or not economical.
• RefundIn certain specific cases, credit or refund will be granted according to current policies.

Warranty Exclusions

The warranty does NOT cover:

❌Normal wear and tear and consumable parts

HEPA filter after 30 days (considered normal maintenance), brushes worn from repeated friction, cosmetic scratches on the housing, discoloration from UV exposure, seals that dry out over time. These are all part of the expected wear and tear of a professional tool used regularly.

❌Physical damage and impacts

Vacuum cleaner dropped causing cracks or breakage, crushed by a vehicle or heavy equipment, punctured tank, broken components due to a violent impact. Any visible damage resulting from accident, negligence, or rough handling is not covered by the manufacturer's warranty.

❌Misuse and failure to follow instructions

Vacuuming liquids with the dry model only (DCV501HB), using non-DeWalt or counterfeit batteries, unauthorized modifications to the device, and attempts at repair by uncertified technicians are prohibited. Failure to comply with the user manual will void the warranty.

❌extreme environmental conditions

Prolonged exposure to temperatures outside the recommended range (-7°C to 50°C), immersion in water, corrosion due to saline or aggressive chemical environments, damage caused by freezing of internal components following inadequate winter storage.

❌Neglect of maintenance

Engine damage from use without a HEPA filter installed, overheating caused by a filter that is never cleaned and completely clogged, excessive accumulation of debris in internal mechanisms due to lack of regular oil changes. The minimum required maintenance must be performed.

❌Indirect damages and loss of income

DeWalt does not cover lost productivity, rental costs for replacement equipment during repairs, travel expenses to the service center, or damage to other property. Only the tool itself is covered.

Complaint Procedure

How to file a claim in 3 simple steps:

Step 1: Documentation and preparation

Before contacting us, please gather the following information:

• Your original proof of purchase (invoice/receipt for Polar Industrial Equipment)
• Product SKU number: DEW-DCV501HB
• Detailed description of the problem encountered with the vacuum cleaner
• Photos or videos of the defect, if applicable (helps speed up processing)
• Serial number of the device (located on a label under the tank)

Step 2: Contact - Depending on the type of complaint

For returns within 30 days (Polar Industrial Equipment Warranty):

• Phone1-800-567-3206
• E-mail:info@equipementpolar.com
• Address: 3425 Boulevard Wilfrid-Hamel, Quebec, QC G1P 2J3
• Opening HoursMonday to Friday, 8:00 a.m. - 5:00 p.m. (EST)

Our customer service team will process your request within 24 business hours and guide you through the return or exchange process. We will provide you with a prepaid return label if applicable.

For DeWalt manufacturer warranty claims (after 30 days):

• DeWalt Canada Service Portal:www.dewalt.ca/support
• DeWalt Customer Service1-800-433-9258
• DeWalt Email:support.canada@dewalt.com

DeWalt service will assess your claim and direct you to the nearest authorized service center or arrange for return for factory repair/replacement depending on the complexity of the problem.

Step 3: Return and processing

If physical return is required:

• Pack the vacuum cleaner in its original packaging with all accessories included.
• Include a copy of your invoice and a letter explaining the problem.
• Use the provided return label or recommended shipping method
• Keep the tracking number for future reference.
• For returns of Polar Industrial Equipment: ship to the address above
• For DeWalt service: follow the instructions provided by their team.

Processing times:

• Polar Industrial Equipment Returns (30 days): Refund/exchange processed within 3-5 business days of receipt
• DeWalt Warranty Service: Assessment and repair within 7-14 business days, depending on parts availability
• DeWalt replacement: 5-10 business days if unit is not repairable