Our Favorite Tools
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Who Are We?
- We are specialists in professional tools since 1990.
- 2,000+ professionals and hobbyists trust us across Canada.
- Our mission: One single address for all your professional tools, delivered within 48 hours.
DISCOVER THE BRANDS THAT MAKE THE DIFFERENCE
Why Are We Selling Tools?
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Mission
Provide businesses and individuals with quality industrial tools backed by technical expertise and the fast delivery they deserve.
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Vision
Become THE Quebec reference in professional tools and extend this expertise across Canada with the same standard of excellence.
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I'm Marie-Claude
Together with my brother Dominique, we created Polar Industrial Equipment to provide workers with the quality tools they deserve, without any friction.
HELP AND ADVICE
Shipping
Do you ship anywhere in the world?
Do you ship anywhere in the world?
We ship across Canada. For international shipments, please contact our service at:aide@equipementpolar.com.
What are the shipping times for your products?
What are the shipping times for your products?
We take 1-2 days to process your order then 2-5 days to deliver it to you.
Returns and Refunds
How to return a product?
How to return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
Do you have a refund policy?
Do you have a refund policy?
Refunds are processed within 7 days from when we receive the item(s).
Produits et stock
Avez-vous tous vos produits en stock?
Avez-vous tous vos produits en stock?
Nous maintenons un stock permanent de plus de 8000 produits. Si un article est temporairement en rupture, nous vous en informons avant la commande et proposons des alternatives.
Offrez-vous des conseils techniques?
Offrez-vous des conseils techniques?
Oui ! Nos spécialistes certifiés vous conseillent gratuitement pour choisir les bons outils selon vos projets. Contactez-nous au 418-682-3011 ou remplissez ce formulaire de contact et nous vous répondrons dans les plus bref délai.
Commande et paiement
Quels moyens de paiement acceptez-vous?
Quels moyens de paiement acceptez-vous?
Nous acceptons toutes les cartes de crédit majeures, PayPal, Google Pay, Apple Pay, carte de crédit, Shop, virement bancaire et paiement à la livraison pour les entreprises. Vous pouvez voir les logos de tous les types de paiement que nous acceptons dans le pied de page.