DEWALT POWERPACK 20V 8AH XR BATTERY

Contents of the DeWalt 20V MAX XR POWERPACK 8Ah Battery

This purchase provides you with the most advanced and efficient power source in the DeWalt 20V MAX range, designed for demanding professionals who refuse to compromise on power and runtime.

Included in your order:

1x Battery DCB2108 20V MAX XR POWERPACK 8Ah

The 8Ah XR POWERPACK battery offers 50% more power than standard batteries thanks to its revolutionary flat cell technology. This innovation eliminates traditional tabs that create resistance points, allowing for a more efficient and consistent energy flow.

You benefit from an extended lifespan with more charge cycles than conventional cylindrical batteries, resulting in a better long-term return on investment. The overmolded, impact-resistant rubber base protects your battery from accidental drops and everyday impacts on the job site.

The 3-level LED indicator allows you to instantly check the remaining charge status, helping you plan your work sessions and avoid unexpected interruptions.

Capable of operating in temperatures as low as -17°C, this battery is specially adapted to the rigorous conditions of Canada construction sites in all seasons.

Advantages of the 8Ah POWERPACK Battery

Exceptional autonomy for maximum productivity:

With its 8 amp-hour capacity, this battery allows you to work up to 60% longer than with a standard DeWalt 20V 5Ah battery.

In practical terms, this means fewer interruptions for recharging, fewer spare batteries to carry around the job site, and more work accomplished in your day.

For a professional entrepreneur, this is the equivalent of saving several hours per week that would otherwise be lost waiting for charging.

Cutting-edge technology for superior performance:

Table cell technology is not just a marketing gimmick - it represents a true revolution in battery design.

By eliminating tabs that create bottlenecks in the flow of electricity, this battery delivers more consistent power and generates less heat, significantly extending its service life.

You are investing in a battery that will continue to perform year after year, even with intensive daily use.

Smart long-term investment:

Although the 8Ah POWERPACK battery represents a higher initial investment than a standard battery, its cost per working hour is actually lower.

Thanks to its superior capacity and extended lifespan, you achieve substantial long-term savings by reducing replacement frequency and minimizing costly downtime.

Total versatility for all your tools:

This single battery powers your entire arsenal of DeWalt 20V MAX tools - drills, saws, grinders, nailers, work lights and over 200 other platform tools.

You eliminate the need to manage multiple different battery systems, drastically simplifying your equipment logistics and reducing your inventory costs.

Recommended Additional Accessories

Optimize your investment and maximize your productivity with these essential accessories:

• DEWALT 20V/60V MAX FAST CHARGER- Recharges your 8Ah battery in under 90 minutes, minimizing downtime on your worksites. Also compatible with 60V MAX FlexVolt batteries for maximum versatility. (Sold separately)
  
• ENS. OF 2 POWERSTACK BATTERIES (5AH)- Complete your collection with compact batteries ideal for lightweight tools and precision work requiring less weight. Alternate intelligently according to your needs. (Sold separately)
  
• DEWALT 20" WORK BAGOrganize and protect your power system with a rugged bag designed specifically to safely transport batteries and charger. (Sold separately)
  
• ATOMIC DRILL & SCREWDRIVER KIT- The perfect compact tool to harness the full power of your 8Ah battery. High-performance brushless motor for optimal energy efficiency. (Sold separately)
  
• ENS. DEWALT FLEX CIRCULAR SAW- Transform your 8Ah battery into a portable cutting powerhouse. Enough runtime to cut hundreds of feet of wood on a single charge. (Sold separately)

First Use

Properly prepare your new DeWalt 8Ah POWERPACK battery for years of optimal performance:

1. Initial visual inspection

Upon receipt, carefully inspect your battery for any potential damage that may have occurred during shipping. Check that the electrical contacts are clean and free of debris, that the overmolded base is free of cracks, and that the LED indicator works when you press the test button.

2. Recommended initial full charge

Although your battery arrives partially charged from the DeWalt factory, perform a full charge before the first intensive use.

Place the battery on a DeWalt 20V MAX compatible charger and let it charge uninterrupted until the charger indicator light shows a 100% charge.

This first full charge optimizes the calibration of the integrated battery management system and ensures accurate LED indicator readings thereafter.

3. Performance test on a lightweight tool

For your first use, install the battery on a tool with moderate power demand such as a screwdriver or drill without a load.

Perform a few operations to familiarize yourself with the weight and balance of your tool equipped with this high-capacity battery. Check that the 3-level LED indicator is responding correctly by regularly checking the charge level during this first session.

This gentle break-in period is particularly recommended by DeWalt for high-capacity batteries.

4. Optimal storage between uses

If you do not plan to use your battery immediately after purchase, store it in a cool, dry place at room temperature (15-25°C) with a charge of approximately 40-50%.

Avoid leaving it fully charged for long periods of non-use, as this may slightly reduce the long-term lifespan of the lithium-ion cells.

Regular Maintenance

To maximize the lifespan and performance of your DeWalt 8Ah POWERPACK battery:

After each intensive use:

• Allow the battery to cool naturally for 10-15 minutes before recharging if it is particularly hot to the touch.
  
• Carefully remove any debris, sawdust, or dust that has accumulated around the electrical contacts with a dry cloth or a soft-bristled brush.
  
• Check the remaining charge level with the LED indicator to plan your next charging session
  
• Avoid leaving the battery completely discharged for more than 24 hours, as this may trigger deep protection mode.

Optimal load cycle management:

• Recharge your battery when the LED indicator shows 1 light remaining, without necessarily waiting for it to be completely discharged.
  
• Ideally, use a DeWalt fast charger to reduce charging times while preserving cell health.
  
• Avoid interrupting repeated charging cycles – allow each charge to complete to 100% whenever possible.
  
• Lithium-ion batteries have no memory effect: you can partially recharge them without negatively impacting their capacity.

Recommended rotation for intensive professional use:

• If you own several 8Ah batteries, alternate their use rather than completely depleting one before using the other.
  
• Identify each battery with a discreet marking to track its usage history and detect any abnormal degradation
  
• Inspect the contacts monthly for signs of wear, oxidation, or damage requiring thorough cleaning.

Cleaning and Maintenance

Monthly maintenance for optimal performance:

• Cleaning electrical contacts

Use a microfiber cloth lightly moistened with 90% isopropyl alcohol to gently clean the battery's gold contacts.

Allow to dry completely (2-3 minutes) before use. Never use abrasive products, harsh solvents, or metal sponges, as these may damage the protective coating.

• Inspection of the overmolded base

Examine the rubberized protection for cracks, tears, or areas of excessive wear that could compromise impact protection.

If the base shows significant damage, contact customer service for assessment.

• LED indicator check

Regularly test that the three LED indicators light up correctly by pressing the check button with different charge levels.

If an indicator light no longer illuminates, this may indicate an electronic problem requiring inspection under warranty.

• Dust removal from ventilation vents

If your battery has cooling vents (small openings on the sides), use low-pressure compressed air to dislodge any dust buildup that could affect heat dissipation.

Precautions for Use

For your safety and the safety of your equipment:

❌ Avoid violent impacts and falls

Although the overmolded base offers excellent protection, repeated drops from a height of more than one meter can damage the internal cells and drastically reduce the lifespan.

On a construction site, always handle your battery with care and avoid leaving it on unstable surfaces.

❌ Never expose to water or liquids

This battery is not waterproof. Avoid exposure to rain, splashes of water, or very humid environments. If the battery accidentally gets wet, remove it from the tool immediately, dry it completely, and let it rest for 48 hours before attempting to charge or use it.

❌ Extreme temperatures are not recommended for storage

Although the battery can operate down to -17°C, never store it in a vehicle exposed to sunlight where temperatures can exceed 50°C, nor in an unheated garage during a Canada winter below -20°C. These extreme conditions accelerate the chemical degradation of the cells.

❌ Never attempt to disassemble or repair

Lithium-ion batteries contain live components and cells that can release hazardous substances if damaged.

Any attempt to dismantle the product immediately voids the warranty and presents serious risks of fire or injury.

❌ Avoid short circuits

Never store your battery with metallic objects (nails, screws, coins) that could create a connection between the electrical contacts.

Always use the protective cap provided or store in a dedicated compartment.

Storage Tips

Short-term storage (less than 2 weeks):

• Keep the battery at 40-80% charge to optimize the health of the lithium-ion cells.
  
• Ideal temperature: 15-25°C in a dry place away from direct sunlight
  
• It can remain installed on the tool if you plan to use it in the coming days.
  
• Check the charge level weekly if not in use

Long-term storage (more than 2 weeks):

• Charge the battery to approximately 40-50% before prolonged storage (optimal level recommended by DeWalt).
  
• Always remove the battery from the charger and the tool to avoid accidental discharge.
  
• Optimal storage temperature: 15-20°C in a dry environment (ideally a temperate basement)
  
• Check and partially recharge every 2-3 months to prevent deep discharge
  
• Absolutely avoid storing the item fully charged (100%) for several months.

Winter storage in Canada:

• Never leave in an unheated vehicle or garage where temperatures drop below -10°C for prolonged storage
  
• If you have to work in very cold weather, keep the battery warm (inside your coat or in an insulated bag) until you need to use it.
  
• After use in cold weather, allow the battery to gradually return to room temperature (15-20 minutes) before recharging.

A properly maintained and stored battery retains 85-90% of its initial capacity after 3-5 years of professional use.

DeWalt Warranty Cover

Warranty period:

• 3-year limited manufacturer's warranty from DeWaltfrom the original purchase date
• DeWalt 90-Day Satisfaction Guarantee- If you are not satisfied with the performance, DeWalt will replace your battery
• The warranty begins on the shipping date confirmed by Polar Industrial Equipment or the purchase date shown on your invoice.
• Warranty valid in Canada and applicable only to the original purchaser with proof of purchase

What Is Covered

The DeWalt limited warranty covers all manufacturing and material defects affecting the normal operation of your battery:

✅ Manufacturing defects

Any design, assembly or manufacturing process defect that affects the performance or safety of the battery.

This includes internal welding problems, protection circuit failures, or structural anomalies in the hull.

✅ Material defects

Defective lithium-ion cells causing premature loss of capacity (more than 20% in the first year), inferior construction materials, or faulty electronic components such as the battery management system (BMS).

✅ Abnormally low performance

If your new battery does not provide the expected range for its 8Ah capacity under normal operating conditions, or if the performance degradation is significantly faster than expected.

✅ LED indicator malfunctions

Indicator lights that no longer light up, persistent incorrect readings of the charge level, or a check button that no longer responds.

✅ Compatibility issues with DeWalt 20V MAX tools

If the battery does not install properly or does not work with genuine DeWalt 20V MAX tools in good condition.

What DeWalt will do:

In the event of a covered defect, DeWalt will, at its discretion, either replace your battery with an identical or equivalent model, or repair the defective components free of charge.

Return shipping costs to the DeWalt service center may be your responsibility depending on the circumstances.

Warranty Exclusions

The warranty does NOT cover:

• Normal wear and tear and natural degradation

Lithium-ion batteries naturally lose 15-20% of their capacity after 2-3 years of regular use. This gradual degradation is normal and expected; it is not a manufacturing defect.

The warranty does not cover the gradual loss of capacity that occurs with the natural aging of cells.

• Physical damage and impacts

Cracks in the casing due to drops, significant dents compromising structural integrity, deformation of the overmolded base from crushing, or damage to electrical contacts caused by forced insertion into a tool. Impact protection does not guarantee total invulnerability.

• Misuse or negligence

Use with non-DeWalt or counterfeit chargers, deliberate exposure to water or immersion, prolonged storage in extreme conditions (overheated vehicle in summer or frozen garage in winter), or attempted discharge beyond safety limits.

• extreme environmental conditions

Damage caused by exposure to temperatures exceeding specifications (minimum -17°C, maximum +50°C), corrosion due to saline or aggressive chemical environments, or damage caused by natural disasters (flood, fire not related to the product).

• Unauthorized modifications or repairs

Any attempt to disassemble, modify the protection circuit, replace cells by a third party not certified by DeWalt, or repair performed outside the authorized DeWalt service network will immediately and permanently void the warranty.

• Counterfeit or resold products

The warranty applies only to genuine DeWalt products purchased from authorized retailers such as Polar Industrial Equipment.

Batteries of dubious origin, purchased on unofficial secondary markets, or without valid proof of purchase are not covered.

Complaint Procedure

How to file a claim in 4 simple steps:

Step 1: Prepare your documentation

• Keep your original Polar Industrial Equipment purchase invoice safe (proof of purchase required)
  
• Note the exact model number (DCB2108) and the purchase date.
  
• Document the problem encountered: take clear photos of the defect, provide a detailed description of the symptoms, and describe the context of use.
  
• If possible, test the battery on several different DeWalt 20V MAX tools to confirm that the problem is with the battery.

Step 2: Contact the appropriate service based on your situation

For returns within the first 30 days (Polar Industrial Equipment Money-Back Guarantee):

Polar Industrial Equipment Customer Service

• Phone :1-800-567-3206 (Monday-Friday, 8am-5pm EST)
• E-mail : info@equipementpolar.com
• Address :3425 Boulevard Wilfrid-Hamel, Quebec, QC
• Online :Contact us via our form on equipementpolar.com

Our team will process your request quickly and guide you through the return or exchange process. In most cases, we will authorize an immediate return without question for replacement or a full refund.

For claims under DeWalt manufacturer's warranty (after 30 days):

DeWalt Canada Service

• Website: www.dewalt.ca/support
• Section :Warranty and Service
• Follow the online instructions to locate the nearest authorized DeWalt service center or to initiate a warranty claim.

Step 3: Return Procedure

• Carefully pack the battery in its original packaging if possible, or in a well-protected package with cushioning materials.
  
• NEVER ship a damaged, swollen, or leaking lithium-ion battery – contact us immediately for special instructions
  
• For Polar Industrial Equipment returns: A prepaid return label will be provided for defects covered under warranty.
  
• Include a copy of your invoice and a note explaining the problem encountered.

Step 4: Processing and Resolution

• Polar Industrial Equipment Returns (0-30 days):Processing within 2-3 business days of receipt, replacement shipped immediately or refund issued within 5-7 days
  
• DeWalt warranty claims (30 days to 3 years):Assessment by a certified technician in 7-14 business days; replacement or repair depending on diagnosis.
  
• You will be notified by email or telephone at each stage of the process